DANA, QRIS and Account Rules
Our Terms & Conditions apply from the point you create an account and remain relevant whenever you sign in, confirm a phone number or request a wallet transaction. You must provide accurate account details, keep login credentials private and use one account in your own name.
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Phone verification may be required before account access or a transaction status can be checked. DANA, OVO, GoPay and QRIS appear as payment references because records must match the wallet or bank details you submit. Bank transfer and virtual account instructions must be followed as shown
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at the time of your request. We may pause an account or ask for clarification when details conflict, activity cannot be matched, or a policy check is incomplete. Access and eligibility depend on local law, and these Terms & Conditions apply where local law permits. If
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a rule changes, we will publish the updated wording through the account policy area.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.