How Privacy Works Across Your Account
Our Privacy Policy separates information needed to create and protect your account from details created when you use the lobby or cashier path. Your name, phone number and verification result support account access; device type, browser signals and session records help us identify unusual login activity.
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For a DANA, OVO, GoPay or QRIS transaction, we retain the reference, amount, status and time so a receipt can be matched without storing your wallet password. Bank transfer and virtual account records are handled in the same operational way. We may use cookies to keep
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a session active and remember basic choices, while access depends on local law. We keep records only for the period needed for security, account service, dispute handling or a legal request. You can ask what we hold, request correction, or contact our account support route when
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a record is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.